Ordering from Mayflower Fine Art

ORDERING

SATISFACTION GUARANTEED
Our first priority is your satisfaction. Therefore, we offer you only the finest products available. If you are not satisfied with your purchase, you may either return or exchange the item by following the guidelines below.

TO PLACE AN ORDER
Call us at 404-621-8543 with the code numbers of the art and frames in which you are interested. We will be happy to help you pick an appropriate size, piece of artwork, or matching frames.

You will receive your order within 1 to 7 business days. All purchases will be shipped via UPS or US Postal Service.
* Expedited shipping is available for U.S. orders only.

ORDER ACKNOWLEDGEMENT AND SHIPPING CONFIRMATION
You will get billed almost immediately after you place your orders. When it is ready to ship, we will send you an invoice that shows what you ordered, what, if anything, is on backorder, and what you have been billed. The invoice is your notification that your order is shipping. You may receive the invoice in the mail before the package is actually delivered. Your order number will be on the invoice in the top right-hand box marked "invoice number". Once you receive the invoice, you can refer to this number if you have any questions.

DELIVERY TIMES
We normally ship orders within 48 hours. However, if an item is out of stock, delivery time will vary depending on the article. For estimated delivery times please contact us via email at info@mayflowerfineart.com or call 404-621-8543 Monday - Friday 9 AM - 5 PM Eastern Time.

RETURNS AND EXCHANGES
If you are not satisfied with your order, simply return it to us within 1-2 days with your receipt, and we will credit you for the entire amount minus the shipping charges.

No refunds are offered for custom items, unless there is an error on our part.
* We do not accept exchanges or returns on sale/clearance items.

If you have a question regarding your custom order, please contact customer service at the above number.

For return authorization, please call 404-621-8543 or email mayflowerfineart.com.
We cannot be responsible for lost or damaged packages that are sent to us for return or exchange so please retain the tracking reference number when you ship your package. Please package your product carefully when shipping it back to us.

Questions or Comments
Email mayflowerfineart@aol.com or call 404-621-8543 - Monday - Friday 9 AM - 5 PM Eastern Time

Copyright © 2017 Mayflower Fine Art. All rights reserved.